Over the five years I worked with her Joanna managed every case with a high level of commitment and expertise, supporting children in the most difficult of home settings. Joanna combines experience and innovation with a patient and caring manner even under the most challenging circumstances. I would feel confident in recommending her services to any of my clients.

— Stuart McMillan, Managing Director RM & Associates Ltd and London Fire Brigade Divisional Officer (retired)

I have known Joanna since 2004 and have been greatly impressed with her leadership and energy both as a manager and a practitioner when working directly with children. Joanna has an intuitive understanding of the complex issues that often underlie firesetting by children and has complemented this insight with extensive reading of the research into the subject. Over the years I have been pleased to advise in some of her more difficult cases and I am confident that Joanna’s focus on evidence-based practice will serve her well with fabtic. Joanna’s focus on the person at the centre of each case means that she will always provide a service which is sensitive to the needs of the child.

— David J. Kolko, Ph.D., ABPP, Professor of Psychiatry, Psychology, Paediatrics and Clinical and Translational Science, University of Pittsburgh School of Medicine

As a company we have had the privilege of working with Joanna for over eight years and her knowledge, enthusiasm and understanding of firesetting behaviour is of an extraordinary high standard. Joanna has sought to develop approaches in practice and training which are inspired by theory and reflect effective and evidence based approaches. This I feel sets her apart from many who work in this complex field. I am delighted to be able to welcome the launch of fabtic. I am happy to endorse Joanna for the on-going commitment she has shown in direct engagement with those who set fires and with those who directly engage with firesetting behaviours.

— Robin Morris-Jones, Director Cognitive Centre Foundation

I first met Joanna in August 2004 at an International Conference on Juvenile Firesetting in Philadelphia, USA. As soon as I met her it was obvious how she had a very warm and infectious personality and a great sense of humour. Since the first meeting with Joanna and in all of my contacts and connections with her since, I can honestly say how professional, knowledgeable and approachable she has always been. I feel she has so much information and help to offer and share with others to progress the field of firesetting behaviour. I would commend her to anyone who feels that they could benefit from this.

— Doug Underwood G.I.fire.E, Community Safety Team Manager Norfolk Fire and Rescue Service

Joanna is one of the most inspirational trainers and programme managers I have worked with in over 30 years of training design and delivery. Her development of the Juvenile Firesetters Intervention Scheme for the London Fire Brigade was a model of how to bring about change in the behaviour of children and young people.

— David Lewis, Youth Programmes Advisor, Bryn Stowe Associates and Training Design Specialist (retired), National Police Training Centre

I first met Joanna about five years ago when I was working with juvenile firesetters in Yorkshire. Not only was she incredibly knowledgeable about firesetting behaviour but she was, and still is, amazingly generous in sharing that knowledge. Her enthusiasm is infectious and the dedication she invests into working with young people shines through. Having attended training provided by Joanna I can vouch for the thoroughness of the provision, but it is more than that. Joanna provides engaging, person-centred delivery with genuine understanding and complete professionalism.
Joanna understands the whole range of factors which can impact on a young person’s behaviour, including those that fall under the Safeguarding umbrella.
Joanna genuinely is the real deal. I can wholeheartedly recommend her. She is professional, dedicated and has a passion for understanding and helping change the behaviour of juvenile firesetters and their families.

— Jenny Townsend B Ed T Cert, Headteacher (retired)